Terms of Service
Last updated: January 14, 2025
These Terms of Use (hereinafter referred to as "these Terms") apply to all customers (hereinafter referred to as "Users") who use the Software as a Service (hereinafter referred to as "the Service") provided by Suwa System (hereinafter referred to as "our company"). When using the Service, you are deemed to have agreed to these Terms.
Article 1 (Definitions)
・The Service
The service that provides the software management infrastructure and related functions and support that we have built on a cloud environment.
・User
The corporation or individual who uses the Service after agreeing to these Terms.
・Content
The content refers to all data and information stored, processed, and managed by the user of the Service.
・Usage Fee
The fee to be paid by the user based on the provisional fee structure by our company for the use of the Service.
・Confidential Information
The technical, business, commercial, and other information disclosed by our company or the user to the other party that is designated as confidential or is deemed to be confidential.
Article 2 (Contract)
A contract based on these terms (hereinafter referred to as the "Contract") will be concluded when the user completes the application procedure specified by the Company and the Company accepts it.
The Company will not accept the application if the applicant falls under any of the following items.
-If false information is provided
-If there is a risk of being prohibited by these Terms
-Other cases that the Company judges to be fair
Article 3 (Content of the Service)
The Company will provide the user with the operation and management functions of the CI software in a cloud environment.
The Company will provide technical support for this service within the scope and method of the Company.
Article 4 (Usage Fees and Payment)
The user shall pay the usage fee for the use of this service based on the fee system separately determined by the Company.
The usage fee includes a monthly basic fee, a metered fee according to the amount of use, and fees for optional services.
The payment method and due date for the usage fee shall be based on the method separately specified by the Company or an agreement with the user.
If the user does not pay the service fee even after the payment due date, the Company may suspend or terminate the provision of this service after notifying the user.
Article 5 (Handling of Content)
The user shall have all rights and responsibility for the content stored or processed in this service.
The Company will not view, modify, or disclose to third parties the user's content, except as required by law or this Agreement.
If the Company determines that the user is storing or distributing content that is sexually explicit, the Company may delete the content or suspend the provision of this service.
Article 6 (Intellectual Property Rights)
All rights to the software, programs, documents, etc. related to this service belong to the Company or a third party that has granted a license to the Company.
The intellectual property rights related to the content created or posted on the bulletin board by the user in using this service belong to the user.
The user may copy, modify, translate, sell, etc. the software, etc. related to this service without the permission of the Company or a third party with legitimate rights.
Article 7 (Confidentiality)
The Company and the User shall secure confidential information disclosed by the other party in connection with the performance of this Agreement with the care of a good manager, and shall not disclose or leak it to a third party without the prior written consent of the other party.
The obligations in the preceding paragraph shall continue for three years after the termination of this Agreement.
The following information shall not be considered confidential information.
- Information that was already publicly known at the time of disclosure
- Information that became publicly known after disclosure without returning to its own responsibility
- Information that was legitimately held before disclosure by the discloser
- Information lawfully obtained from a third party
Article 8 (Handling of Personal Information)
The Company shall appropriately handle the personal information of users acquired during the provision of this Service in accordance with the Company's privacy policy and related laws and regulations.
The Company may use or entrust the personal information of users to a third party only to the extent necessary for the operation of the service.
If a user requests the disclosure, correction, or suspension of use of personal information about the user, the Company shall respond promptly at its discretion.
Article 9 (Prohibitions)
Users shall perform the following actions in using this Service.
・Acts prohibited by law or public order
・Acts that infringe on the rights of our company or third parties
・Acts that place a burden on this service or equipment such as servers or that disrupt system operations
・Acts of disassembling, decompiling, or reverse engineering this service
・Acts that deviate from the purpose of providing this service
・Other acts that our company deems just
Article 10 (Suspension, change, or termination of service provision)
Our company may temporarily suspend all or part of this service for reasons such as system maintenance, troubleshooting, and security needs, with prior notice to users, or in the case of an emergency, with prompt notice after the fact.
Our company may change or terminate the content of this service after notifying users in advance.
Even if this service is terminated, our company will not provide any services after the termination date, and users will back up necessary content at their own risk.
Article 11 (Termination of Contract)
If the User violates any of the Terms and Conditions or if the Company determines that the User has confirmed the use of the Service, the Company may terminate the Provisional Contract with notice to the User and suspend or terminate the provision of the Service.
Even if the Contract is terminated in accordance with the preceding paragraph, the User shall not be relieved of the obligation to pay the monthly fees (usage fees, etc.) already incurred to the Company.
Article 12 (Disclaimer of Warranty and Exemption from Liability)
The Company does not guarantee that the Service will always operate normally or meet the User's specific purposes and requirements.
The Company shall not be liable for any damages (loss of data, loss of opportunity, loss of business profits, etc.) caused by the User's use or inability to use the Service, except in cases where the Company has a precautionary or significant grace period.
If the Company is liable for damages to the User, the amount of compensation shall be limited to the amount of the usage fees paid by the User to the Company for one year in principle.
Article 13 (Compensation for Damages)
If the User causes damages to the Company or a third party by violating any of the Terms and Conditions, the User shall be liable to compensate for such damages.
Article 14 (Contract Period)
The effective period of this Agreement is one month from the date of contract establishment, and if no monthly payment is made in writing or by the method specified by the Company 30 days prior to the expiration of the period, it will be automatically renewed for another month, and the same will apply in the future.
If the User wishes to terminate the Agreement during the contract period, the User may terminate the Agreement through contract negotiations specified by the Company, but even in such case, the User will not bear any appropriate usage fees, etc. to the Company.
Article 15 (Severability)
Even if any provision of these Terms is found to be valid or unenforceable by a court of competent jurisdiction, this shall not affect the validity of the remaining provisions of these Terms.
Article 16 (Governing Law and Jurisdiction)
The governing law of these Terms shall be the laws of Japan.
In the event of a dispute arising under these Terms, the Tokyo District Court shall be the exclusive court of first instance.
Article 17 (Matters to be negotiated)
In the event of any matter not specified in these Terms or any doubt regarding the interpretation of any provision of these Terms, the Company and the User shall negotiate in good faith and endeavor to resolve the matter amicably.
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