Suwa System (hereinafter referred to as "our company") respects the privacy of our customers and handles personal information in accordance with the following policy to protect their personal information in the operation of SolarSystemDB (hereinafter referred to as "this service") provided by our company. Article 1 (Scope of Application) This privacy policy applies to personal information that our company obtains from customers or that customers provide in relation to the use of this service. If there are links to external sites or services operated by third parties other than our company within this service, we are not responsible for the handling of personal information on those third party sites or services. Please check the privacy policies of the third parties yourself before using the service. Article 2 (Information to be acquired and acquisition method) ・Information provided by the customer ・Information necessary for creating and managing an account (email address, password, etc.) ・Information necessary for contract procedures and billing processing (company name, name, address, telephone number, bank account information, credit card information, etc.) ・Information voluntarily provided by the customer when responding to support or inquiries ・Information automatically collected ・Access status to this service, operation history, usage log, IP address, device information, browser information, information acquired through cookies and similar technologies ・Operation, security, and audit logs ・Information acquired from third parties ・Information provided by third parties (authentication services, payment agency services, etc.) with the customer's consent Article 3 (Purpose of use) We use the personal information we acquire for the following purposes. ・To provide, maintain, protect and improve the Service ・To authenticate your account, charge and process billing ・To provide support and respond to inquiries ・To analyze the usage status of the Service, improve quality and strengthen security ・To notify customers of important announcements and new features related to the Service ・To provide information and conduct marketing activities regarding our or third party's products and services (※We will obtain your consent as necessary) ・To disclose information and respond based on laws and regulations ・Other purposes incidental to the above purposes of use Article 4 (Use of cookies, etc.) We may use technologies such as cookies and web beacons to understand how customers use the Service and to provide and analyze better services. You can refuse to receive cookies by changing your browser settings, but this may prevent you from using some of the functions of the Service. Article 5 (Provision to third parties) As a general rule, we do not provide your personal information to third parties. However, the following cases are excluded. ・When the customer's consent is obtained ・When required by law ・When necessary to protect the life, body or property of a person, and it is difficult to obtain the customer's consent ・When particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the customer's consent ・When there is a lawful request for disclosure from a national or local government agency ・When personal information is provided in connection with business succession (due to merger, company division, business transfer, or other reasons), and the successor handles personal information within the scope of the purpose of this policy ・When personal information is shared with a third party to the extent necessary for the legitimate performance of our business (※ In such cases, we will take necessary measures to protect your rights as much as possible) Article 6 (Supervision of the entrusted party) When we entrust the handling of personal information to an external party, we will enter into an appropriate contract with the entrusted party and supervise it. In addition, the entrusted party will use your personal information only within the scope of the purpose specified by our company. Article 7 (Safety management of personal information) We take the following measures to prevent unauthorized access to, loss, destruction, tampering, or leakage of personal information. ・Appropriately establish physical, technical and organizational safety control measures ・Educate employees on personal information protection and security ・Manage logs, including system monitoring and access control, and implement encryption Article 8 (Disclosure, correction, suspension of use, etc. of personal information) You may request the disclosure, correction, suspension of use, deletion, etc. of your personal information held by us. If a request for disclosure, etc. is made, we will respond appropriately in accordance with the provisions of law after confirming that the request is made by the customer himself/herself. For details on the procedures for disclosure, etc., please check our website or the contact point below. Article 9 (Transfer of information overseas) We may use overseas servers for data storage and cloud environments in this service. In such cases, we will take appropriate protective measures for the protection of personal information in accordance with relevant laws and regulations in Japan and overseas. Article 10 (Changes to privacy policy) We may change this privacy policy as necessary. If there are any important changes, we will notify you in an appropriate manner, such as by posting a notice on our website or through this service. The revised Privacy Policy will take effect when it is posted on the Service or when it is notified by the Company, unless otherwise specified by the Company. Article 11 (Contact Information) If you have any questions, comments, or complaints regarding this Privacy Policy, please contact the following contact information. Suwa System Contact Information 1904-12 Higashimachikami, Shimosuwa-machi, Suwa-gun, Nagano 393-0006 TEL: 070-7657-1835 Email: [email protected] End